Effective Date: 08/01/2023

At Iowa Mobile Detailing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or website.

1. Information We Collect
We may collect the following information:

Name, email address, phone number
Vehicle information (make, model, year) for service purposes
Payment information when you book services
Any information you provide when contacting us

2. How We Use Your Information
We use your information to:

Schedule and provide mobile detailing services
Process payments and send invoices
Communicate service updates, promotions, or special offers (you can opt-out at any time)
Improve our services and customer experience

3. How We Share Your Information
We do not sell or rent your personal information. We may share information with trusted third parties who assist in delivering our services, such as payment processors.

4. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

5. Your Rights
You have the right to:

Access the personal information we hold about you
Request corrections or updates to your information
Request deletion of your information (subject to legal obligations)

6. Cookies and Tracking
Our website may use cookies or similar tracking technologies to improve user experience. You can disable cookies in your browser settings.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Iowa Mobile Detailing
Phone: 319-508-1608
Email: iowamobiledetail@gmail.com
Website: iowamobiledetail.com

Iowa Mobile Detailing

Privacy Policy

Effective Date: March 25, 2025 · Last Updated: March 25, 2025

Iowa Mobile Detailing ("we," "us," or "our") is a mobile auto detailing service based in Cedar Rapids, Iowa. This Privacy Policy explains how we collect, use, and protect information when you contact us by phone or interact with our booking system.

Information We Collect

When you call Iowa Mobile Detailing to request a quote or schedule a service, our AI voice receptionist may collect the following information:

Your name
Your phone number
Your service address
Vehicle information (year, make, model)
Requested service type and preferred appointment time

How We Use Your Information

We use the information you provide solely to:

Confirm and manage your service appointment
Send you transactional SMS messages related to your booking (confirmation, pricing details, or appointment reminders)
Contact you if we need to follow up about your appointment

SMS / Text Messaging

Mobile opt-in data and phone numbers collected by Iowa Mobile Detailing will never be shared with, sold to, or transferred to any third parties or affiliates for marketing or promotional purposes under any circumstances.

By verbally consenting during a phone call with our AI voice receptionist, you agree to receive transactional SMS messages from Iowa Mobile Detailing at the phone number you provided. These messages may include:

Booking confirmations
Appointment reminders
Itemized service estimates (only when requested during your call)

Message frequency is typically 1–3 messages per booking. Standard message and data rates may apply.

To opt out of SMS messages at any time, reply STOP to any message you receive from us. To request help, reply HELP.

Information Sharing

We do not sell, rent, trade, or otherwise share your personal information with third parties, except in the following limited circumstances:

Service providers: We may share information with trusted technology providers (such as our communications platform) solely to deliver services on our behalf. These providers are contractually prohibited from using your data for any other purpose.
Legal requirements: We may disclose information if required by law or in response to a valid legal process.

We do not share text messaging originator opt-in data or consent with any third parties for marketing or promotional purposes.

Data Retention

We retain booking and contact information only as long as necessary to fulfill your service request and comply with applicable legal obligations. Call logs and booking records are typically retained for up to 12 months.

Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information. To opt out of SMS communications, reply STOP to any text message from us.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Iowa Mobile Detailing
Cedar Rapids, Iowa
Phone: (319) 205-8022